Return & Cancellation Policy
Return & Cancellation Policy
At Hantique, we take pride in delivering handcrafted, eco-friendly treasures from around the world to your doorstep with care and responsibility.
Shipping Areas
We currently ship across Canada. For international inquiries, please contact us at support@hantique.ca.
Processing Time
- All orders are processed within 2–4 business days.
- You’ll receive an email confirmation with tracking details once your order has been shipped.
Delivery Time
- Standard shipping typically takes 3–7 business days after dispatch.
- Remote areas may require additional time.
Shipping Fees
- Orders over $200 CAD qualify for free standard shipping.
- Orders under $200 are charged a flat shipping fee of $14.95 CAD.
Eco-Conscious Packaging
We use minimal, recyclable, or compostable packaging wherever possible to align with our values of sustainable living.
Damaged or Lost Packages
If your package arrives damaged or goes missing, please reach out within 5 days of delivery. We’ll do our best to resolve the issue promptly.